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GuidesAPI referenceWebhooksWeb widget

Calls

List calls

GET/calls

Newest first. Page through with limit and offset.

#Parameters

limitinteger · querydefault 50
min 1, max 200
offsetinteger · querydefault 0
min 0
assistant_idinteger · query
directionstring · query
one of inbound, outbound

#Example request

curl https://app.bluepenguin.io/api/v1/calls \
  -H "Authorization: Bearer $BLUEPENGUIN_KEY"

#Example response

200 OK
{
  "total": 1284,
  "items": [
    {
      "id": 8812,
      "assistant_id": 12,
      "channel": "phone",
      "direction": "inbound",
      "from_number": "+15555550142",
      "to_number": "+15555550100",
      "started_at": "2026-10-06T14:28:51Z",
      "ended_at": "2026-10-06T14:31:58Z",
      "duration_s": 187,
      "status": "completed",
      "outcome": "booked",
      "ended_reason": "call_ended",
      "summary": "Maya, a new patient, booked a cleaning for Thursday at 2:30 PM.",
      "intent": "book a cleaning",
      "caller_name": "Maya Chen",
      "score": 9,
      "analysis": {
        "success": 9,
        "success_reason": "Booked on the first try",
        "scale": "score_10",
        "data": {
          "new_patient": true
        }
      }
    }
  ]
}

#Errors

StatusWhen
401Missing or invalid API key.
422A parameter or field is invalid; the reply lists which.
429More than 240 requests a minute on this key.