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Data and privacy

Control what you keep. Export your business data, delete it and choose what calls store.

#Export

Under Settings → Business, export everything your business holds as one JSON file: settings, assistants, calls with transcripts, contacts, appointments, messages and texts. Recordings are downloaded per call from the call page.

#Delete

  • Delete business (owner only) removes every call, recording, contact, booking and setting, and the AI stops answering. It can't be undone, so export first.
  • Delete my account removes your login. Businesses that only you belong to are deleted with it; businesses shared with a team stay with the team.

#What calls keep

Recording, the recording notice and HIPAA mode are set per assistant. See Recording and privacy.

Note
Questions about data processing or our privacy policy? Email hello@bluepenguin.io.