Transfer tool

The built-in Transfer switch uses your business-wide transfer targets. A transfer tool is for a set of destinations specific to one assistant.

nametext

Who or what this is, such as "Billing".

numberE.164 or extension

Where to send the call. A PBX extension works on SIP calls.

descriptiontext

When to use it. The model reads this to choose.

messagetext

What to say before transferring, such as "Putting you through to billing now."

A tool can hold up to 20 destinations. The transfer is recorded on the call with its destination, and the outcome becomes transferred.