Campaigns
Campaigns
Work through your contact list. Let the AI call during your chosen hours, with retries and voicemail handling.
Campaigns are part of Pro.
#Prepare the assistant
Write outbound instructions: who it is calling, why, and what a good result looks like. Set the first message mode to Wait for the caller and write a voicemail message. See Outbound calls.
#Create the campaign
Under Campaigns, name it and pick the assistant and the number to call from.
#Upload contacts
Paste or upload a CSV. See Contact lists.
#Set the schedule
Choose the days and hours, lines and retries. See Scheduling and retries.
#Start it
Press Start. You can pause and resume at any time.
#Results
Each contact shows its status, attempts, outcome and a link to the call. Every call has the usual recording, transcript and analysis, so structured fields like "interested" or "best time to call back" can be read across the whole list.
| Contact status | Meaning |
|---|---|
| pending | Waiting to be called, or waiting for its retry time. |
| calling | On a call right now. |
| done | Reached and finished. |
| no_answer | Not reached after the last attempt. |
| voicemail | Reached voicemail. |
| failed | The number couldn't be called. |