Docs
Testing and quality
Test calls
Hear it before customers do. Talk to your assistant in the browser and check the result.
Press Test call on any assistant and talk through your microphone. You hear the chosen voice and see a live transcript. The test uses the saved assistant with the same prompt, business details and tools a phone call would get.
- Save first, because unsaved edits aren't used.
- Test calls use a separate test-minute allowance, so they don't eat into your call minutes.
- They appear under Call logs with the channel "Test calls", with full analysis and latency, and in the assistant's Calls tab.
- Test calls don't fire webhooks.
Caution
Tools run for real on test calls. A test booking lands in your calendar, so use a test name you can find and cancel.