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Send the details while they’re still on the call. Text a caller or a fixed number with a message template.

tocaller | fixeddefault caller
Text the caller, or always the same number, such as your on-call phone.
numberE.164
The fixed number, when to is fixed.
bodytemplate
Up to 600 characters, with {{parameter}} placeholders.
Alert to the on-call technician
New urgent job from {{caller_name}} at {{address}}: {{problem}}. Call back on {{callback_number}}.

Texts are sent from your text-capable number and appear in the text inbox.